SRI SHORT ONLINE TRAINING COURSES

SRI delivers the following Short Online Training Courses:

  • Emotional intelligence

  • Disc profiling

  • Transactional analysis

  • Managing people performance

  • Can do customer service strategies basic can do thinking will make the difference

  • Solving problems and dealing with anger and abuse how to deal with it

  • Dealing with difficult people and dealing with conflict

  • Giving bad news and influencing others skills in reducing stress at difficult times

  • Giving and receiving feedback

  • Being assertive and empowering yourself internal leadership and proactive

  • Communicating and building a team environment identify different learning styles

  • Listening and explaining things clearly active listening and understanding

  • Appreciating human differences and satisfying customers thinking styles

  • Coaching on the job and empowering people improve behavioural change

  • Mentoring learn the key skills of mentoring and how to implement the philosophy

  • Counselling how seamlessly move from counselling and coaching

  • Reprimanding learn how to separate the person from their behaviour

  • Praising learn how to praise to improve morale and performance

  • Managing change change or innovation, learn how to implement painless change

  • Team development develop your team through innovation

  • Workplace priorities identifying high and low pay off activities

  • Goal setting and achieving the principles of goal setting that work

  • One-minute-manager learn the 3 secrets of the one minute manager

  • Whale done the 3 principles that train killer whales in the workplace

  • Communication verbal and non-verbal

  • Dealing with stress understanding and dealing with different situations

  • Motivation and staying positive self-motivation and how to motivate others

  • Networking develop new business through internal and external networking

  • Leadership principles learn the five lessons in leadership and the key principles to grow

  • Generations understanding the four generations in the workplace

  • Managing gen y how to motivate and manage gen y staff

  • Diversity in the workplace dealing with different cultures and beliefs

  • Tom o’toole and the beechworth bakery learn the secrets of success from tom

  • How to connect in business in 90 seconds skills to build immediate rapport

  • Introducing nlp the basics of neuro-linguistic-programming

  • Body language non-verbal communication

  • Facilitation the how too’s when running meetings

  • Just a call away complete phone skills inbound and outbound

  • The leadership and management mix select the employee based on certain criteria

  • Time challanged based on a person’s time challenges you get to address your situation

  • Who moved my cheese a fun program that explores change and how we deal with it

  • Whs these programs are designed to up skill people in the workplace on safety

  • Transition from shop floor to supervisor learn how to move from colleague to boss effortlessly

  • Gung ho

  • Creating a high performance workplace successful leadership

  • Juggling elephants learn how the ring master deals with leadership

  • Getting a sense of urgency goal setting and motivation to succeed.

  • Employee lifecycle

  • Give em the pickle

  • The leadership pickles

  • Language, literacy and numeracy

  • Recruitment, selection and induction

  • Delegating effectively

  • Employee appraisal

  • Performance management systems

  • Assessing performance

  • Positive discipline

  • 15 ways to handle today’s stress

  • 6 ways to manage overload

  • Balancing work and private life

  • 6 ways to build rapport

  • The art of questioning, listening and the power of empathy

  • Understanding body language

  • How to make a 5 star impression

  • 7 key sales skills

  • Advanced sales techniques

  • Business etiquette

  • Handling complaints

  • How to manage & motivate a sales team

  • How to sell a new idea

  • Sales and service turn-offs

  • The spirit of service

  • Essentials for successful induction

  • An introduction to business ethics

  • Best practice workplace checklist

  • Decision making in groups

  • Project management success factors

  • Reducing absenteeism

  • Men and women are different

  • 6 ways to resolve conflict within teams

  • 7 ways to handle a difficult boss

  • Eliminating workplace bullying

  • Managing aggression in the workplace

  • Overcoming harassment

  • Conducting training activities

  • Designing and delivering a training session

  • Developing a training plan

  • Evaluate anything

  • Getting the most out of training

  • Learning from mistakes

  • Learning to learn

  • Moving to e-learning

  • Train the trainer

  • 10 powerful networking skills

  • Common facilitation mistakes

  • Consulting skills for professionals

  • Difficult presentations made easy

  • Leading group discussions

  • Public speaking with confidence

  • Understanding group dynamics

  • 360° feedback

  • Dealing with the unmotivated employee

  • Making teams work brilliantly

  • Managing a mature age workforce

  • Supervisory styles

  • The changing role of managers

  • 5 steps to high self esteem

  • Personal goal setting

  • Positive thinking

  • Preparing for your appraisal

  • Problem solving and initiative

  • Successful thinking habits


Last modified: Thursday, 24 November 2016, 9:54 AM