People Skills and Communications
(Please note this is not Nationally Recognised Training)

This highly successful program features 20 individual workshops and has won 13 international awards forexcellence and creativity. The program features a comprehensive range of topics vital for people concerned with improving
communication. The program is made available in association with Eve Ash and Peter Quarry.

We begin the program with a short video called Kangaroo to help estblish the basic premise for effective
communication. The excercises we recommend will produce effective and successful habits for the future, which
will benefit everyone.

The series is divided into five commincation categories:

Personal Effectiveness, Team Skills, Core Communication Skills

• Rational Effectiveness Training
• Winning First Impressions
• Empowering Yourself
• Being Assertive
• Influencing Others
• Presenting to a Group
• Explaining Clearly
• Effective Listening
• Dealing with Conflict
• Giving Bad News
• Dealing with difficult people
• Communicating without Words

Leadership Skills

• Managing Meetings
• Team Building
• Communiating in a team
• Interviewing
• Coaching on the Job
• Productive Counselling
• Empowering People
• Mediating Disputes
• Handling Difficult People
•Discipline Interviewing